Dunnes Stores Creates Shopping Carts That Accommodate People With Disabilites
County Donegal, Ireland – When Gina Grant complained to Dunnes Stores about her difficult experience while trying to accommodate her disabled six-year-old-son Francis, the supermarket did something amazing. Dunnes Stores had designed and built a shopping cart for her son and others with disabilities.
“Shopping for us is very, very stressful…Ordinarily I have to put my son in the back of the trolley along with the food, which he finds incredibly stressful.”
Her son Francis has Mitochondrial Disease. This illness affects all of the cells in his body, leaving him mostly immobile. Because of this, Gina would have to put her son in the food compartment of the shopping cart or push both the cart and her son’s wheelchair while shopping.
“Sometimes I push his wheelchair while carrying several baskets on each arm.”
“I never expected anything to come of it, to be honest. When I went in on Friday I was expecting to have to do the same thing, for it to be stressful. Then one of the staff came over to me and Francis and said they had our trolley. They brought it over and it had a special padded seat, head support, safety harnesses, the works. If I won the lottery, I couldn’t have been happier. It was amazing, I haven’t stopped smiling since.”
This new cart that the store has designed will help many others in the same situation. So, instead of sending Grant and apology letter they really did take matters into their own hands! According the Mirror UK, a spokesman for Dunnes Stores said that “the company were now rolling out 155 of the specialist trolleys across their stores in Ireland.”
Way to go DUNNES! 🙂
Article: Mirror UK